![]() ![]() That’ll force close HBO Max and remove it from the app switcher. Navigate to the HBO Max app preview and swipe up on your remote’s Clickpad or Touch surface.Double-press the TV button on your Apple TV Remote to open the app-switching screen.Follow the steps below to force close HBO Max on your Apple TV. For iPhone and iPad, tap on the Menu button in those apps and tap Clear temporary files on the Settings page. It happened even if I went to login to my ATT account directly. Lets try this again.' I cleared all my ATT cookies and it persisted. Then select Storage, then tap Clear Storage, and finally tap Clear Cache. I went to register a new TV with HBOMax and immediately when I selected DirecTV or ATT as my provider, I would get an ATT-based error page saying 'Something went wrong. Note: You still need to use the HBO Max app to watch HBO Max content. When you have done that you will have to create a new account on HBO Max using your Hulu account. I keep getting this, 'Oops, something went wrong - restart hbo app' error while watching on my Chromecast. Doing so could resolve temporary system glitches causing the app to malfunction. How do I fix HBO error If you own an Android device, go into Settings> Apps & notifications, then select HBO Max. How to fix HBO Max on Hulu not working Ensure that you have added HBO Max as an add-on under your Hulu Account > Manage Add-Ons. Reset your wireless router or switch to a wired connection if you can’t stream HBO Max and other apps on Wi-Fi.Īpple recommends force quitting apps that don’t work correctly on Apple TV and other Apple devices. Contact your internet service provider (ISP). ![]() Move your Wi-Fi router closer to the Apple TV.Restart your router if you’re using a Wi-Fi network.Loose or damaged cables can weaken an Ethernet connection speed and cause intermittent disconnections. Also, ensure the Ethernet cable connecting your Apple TV to a router is authentic and in good condition. 10 Ways To Fix HBO Max Not Working on Apple TV How to fix 2. Please contact Viewer Experience at help. I appear to receive these oops something went wrong overlays roughly every 30 minutes. Error message when trying to add-on HBOMax After submitting the changes on my account (trying to add HBOMax) I get the following error message at the bottom of the page (see screenshot attachment): Oops, something went wrong. Reinsert your Ethernet cable to the Apple TV. HBO Max Not Working or Crashing on Android Smartphone/Tablet. To confirm, are you able to sign into HBO Max on the computer or any other device without issue Here is some troubleshooting from HBO Max for the app itself: Service Error.Reducing activity on your network can free up bandwidth and boost connection speed. Disconnect other devices from your network. ![]() Try the following troubleshooting fixes if your internet speed falls below HBO Max’s recommendation: Use web tools like to test your network connection speed on a different device. ![]()
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